1) BOOKING AND CONFIRMATION

 

The signing of the booking form constitutes acceptance of the terms and conditions by the client. When communication is by e-mail an acceptance by the client followed by a booking deposit will constitute a contract provided we have accepted the booking in writing. A contract shall therefore exist either when we have received a signed booking form together with the appropriate payment, and have confirmed the reservation in writing, or when the communication has been by e-mail and the reservation accepted by both parties and the appropriate deposit paid. In the latter situation the contract will exist even though a signed booking form has not been completed.

 

The person signing the booking form signs on behalf of every person named on the booking form. The signatory must be a member of the party occupying the property and must be over 21 years of age. The maximum number of persons (including infants) cannot exceed ten.

 

The property cannot be shared, assigned or sublet and only the persons shown on the booking form are permitted to stay in the property. No pets are allowed in the villa. Smoking is not permitted anywhere in the villa although it is permitted on the patio area by the pool.

 

2) INITIAL PAYMENT

 

A non-refundable deposit of £100 per week is payable on booking. For bookings made within 8 weeks of your holiday start date the full amount of rental and security deposit will be required on booking. The person signing the booking form will be responsible for all payments due in respect of the booking.

 

3) SECURITY DEPOSIT

 

A returnable security deposit of £100 \ $150 is required which must be paid with the balance of the rental. This is to cover damage, breakage and loss to the property or contents, excessive cleaning costs and for lost keys which necessitates changing locks. The party must treat the property, it's furniture, fittings, utensils and other facilities with respect. Should any damage or breakages occur they should be immediately repaired, replaced or reported to the management company who will carry out the necessary repairs, replacements etc. Following an inspection of our villa by the management company, the full £100 \ $150, or such lesser sum should any of the above apply, will be refunded after you return home (unless this has been secured by credit card locally whereby the “swipe” will be cancelled. This will normally be no later than 30 days of vacation of the premises.

 

In the event of any damage/loss which is assessed to be in excess of the security deposit, the client will be held responsible for full reimbursement of the outstanding amount within fourteen days. It is important that the property be left clean and tidy at the end of the rental period.

 

4) BALANCE PAYMENT

 

The balance of payment plus security deposit must be paid at least 8 weeks prior to the commencement of the holiday rental period. A invoice will be sent (usually be e-mail). Failure to pay the balance due within the time allowed before departure will entitle us to cancel your booking and the relevant cancellation charges will apply.

 

5) ARRIVALS AND DEPARTURES

 

The rental period begins at 4.00 p.m. (local time) on the day of arrival and terminates at 10.00 a.m. (local time) on the day of departure. Vacating after 10.00 a.m. may incur charges equivalent to one days accommodation cost.

 

 

 

6) CHANGES OR CANCELLATION BY OWNERS

 

In the unlikely event that circumstances beyond our control necessitate cancellation of the booking we will only be liable to refund monies already paid by the party leader.

 

 

 

7) CANCELLATION BY CLIENT

 

Any cancellation by the client must be confirmed in writing by the party leader. In the event of cancellation the following charges will apply:

 

 

 

Between 8 - 4 weeks prior to departure - 75% of the rental costs

 

Less than 4 weeks prior to departure - 100% of the rental costs

 

 

 

8) INSURANCE

 

When signing the Booking Form, please ensure that you are adequately covered by insurance. It is a condition of booking that you and all members of your party have full insurance cover which offers maximum protection against cancellation, medical expenses, travel etc.

 

 

 

9) FORCE MAJEURE

 

The owners or owners agent cannot accept responsibility or liability for any loss or damage or alteration to the terms of your reservation caused by events beyond our control, including, but not restricted to war, terrorist activity, civil commotion, technical problems with transportation, flight delays or cancellations, airport closures, adverse weather conditions, fire, flood, industrial dispute or failure of public supplies.

 

10) LIMITATION ON LIABILITY

 

The owners or owners agents do not accept any liability whatsoever for death, personal injury, sickness, accident, delay or loss of luggage or personal effects or any other loss or misadventure which may occur whilst renting the property. It is the responsibility of an adult member of the party to ensure that children are properly supervised at all times within the pool and surrounding area. No diving or horseplay in the pool is allowed. Glass is not permitted in the pool area. By entering into this contract all parties become members of Lake Berkley Resort for the duration of the your stay, however the use of the pool, the community pool, tennis courts and recreation area is entirely at your own risk. Please bear in mind that the villa is situated on a development which consists of both residential and vacation homes and is subject to home owner association regulations to which you must comply. If for any reason you are in breach of the association rules the owners or management company cannot be held responsible. This waiver is also applicable to people visiting the property as guests of the client.

 

11) COMPLAINTS

 

Should a problem arise with the villa during your stay please contact the Management Company, who will do their best to assist and rectify the matter as soon as is practically possible. In the unlikely event of a problem being unresolved you are asked to notify us in writing within 7 days of your return. No action can be taken or liability accepted for any complaints received after this period.

 

12) BROCHURE DESCRIPTION

 

All descriptions given in the brochure are made in good faith, but no liability can be accepted for errors or omissions.

 

13) BEHAVIOUR

 

We expect all our clients to behave reasonably and have due consideration for other people. In the event of a client behaving in such a way as to cause or be likely to cause, in the opinion of our Management Company, danger, distress, annoyance to any party or damage to the property, we reserve the right to terminate your property let. In this situation, our responsibility for your holiday arrangements will immediately cease and we will not be responsible for meeting any costs or expenses you may incur as a result, paying any compensation or making any refunds. Clients should treat the property with respect and leave the home in a clean condition. Nothing should be allowed to interfere with the quiet or comfort of other residents.

 

14) LAW

 

Signature of the booking form constitutes acceptance of a contract on these terms. The contract made is governed by, and shall be interpreted in accordance with, English Law, and the parties hereto shall both submit to the jurisdiction of the English Courts. Double click to insert body text here ...